Terms and Conditions
Terms and Conditions
General Terms & Conditions:
Currently we are using PayPal as our Credit Card Processor... for orders of $2,000.00 or more we need to ask you to
We currently use USPS and UPS for our Shipping.(1) Normally we use USPS Priority or UPS Ground for Most Shipments
(2) For High Value items we often require an Adult Signature to insure YOU get YOUR package and not someone else
(3) Small items / or Items under $100.00 are sometimes sent USPS First Class - if they qualify
You can always include a note at check out about your special shipping needs or just Contact us prior to placing your order for any questions you may have. NOTE: Due to the nature of what we sell... and USA Government Restrictions about what can and can not be sent out of USA with "proper paperwork" .. .WE DO NOT SEND ANYTHING OUT OF THE USA..
Orders received are shipped as soon as possible
provided the item/s ordered are in stock. Please notice "Availability" on item you are wanting. (BEWARE: the "Availability feature" is not always noticeable when using portable devices such as cell phones. If you have any questions about when something will ship please contact us direct.
Out of Stock
Merchandise that we are no longer able are labeled accordingly to help you understand "Why not available" then Deleted. Items available but not currently in stock generally take 2 weeks for shipment from the manufacturer. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will promptly notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you are unwilling to wait.
Many of our items are are ITAR restricted, that is one of the reasons we do not ship out of USA.
BUT !! It is the responsibility of the Buyer to comply with the export control laws and regulations of the United States Government and to obtain export licenses if required.
Export of U.S. manufactured night vision equipment is strictly prohibited without a valid export license issued by the U.S. Department of State Office of Defense Trade Controls, in accordance with International Traffic in Arms (ITAR), Title 22, Code of Federal Regulations Part 120-130.
For further information contact the Office of Defense Trade Control at 202-663 2700.
Should you need any assistance in determining if a license is required or obtaining an export license, contact the Export Counseling Division (Washington, DC) at 202-482-4811 or Western Regional Office (Newport Beach, CA) at 949-660-0144. BIS Export Administration Regulations may be found on the web at http://www.bis.doc.gov
How We Do Business
Returns are accepted within 15 days of delivery to the customer.
When returning merchandise. We hope there is never a need to return
an item - but things do happen.
We need to receive item back in original condition, original packaging with all parts to include but not limited to: paperwork, tool, and related asccessories. If this is not done, it may void your return.
Delivery confirmation and insurance is highly recommended when returning merchandise.
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If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.